FAQ's


 

Shipping - Domestic

Postage prices are calculated at checkout depending on the weight of your order and location.

Unfortunately, I cannot post to PO Boxes, so please ensure you supply a street address.

If you live in Brisbane, Australia, pick up is also available at no extra cost. Details can be arranged via email after purchase has been approved.  Don't forget to apply the "BRISBANE PICKUP" code on freight at checkout. 

Shipping - International

We currently ship to New Zealand, USA, Canada, UK and Western European countries.

Shipping to New Zealand should take 4-6 working days from shipping date, all other international countries we ship to should take 6-13 working days from shipping date.

If your order is over 10kg a quote can be obtained for shipping by contacting us.

Refund Policies?

Refunds on workshops available with 14 days notice required. 

Are children allowed to attend the workshops?

Children over the age of 12 are welcome to attend Workshops if they are accompanied by an adult.

 

Handling Times

I mail goods once a week, on a Monday.  If you have any delivery instructions, please leave these in the comments box on shipping.